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Which of the following is the most accurate statement?
Social Care Program
An organized approach to addressing customer inquiries, feedback, and support needs through social media channels.
Crisis
A critical or tumultuous situation that requires immediate attention and action to mitigate its effects.
Crowdsourcing
The practice of collecting information, asking for assistance, and reaching out to the community for help to solve a problem or address an opportunity online in a centralized space.
Crowdfunding
The practice of raising money online with the help of social media community outreach and advocacy efforts in small and large donations.
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