The Alignment of All of an Organization's Functions to Focus

question 55

Multiple Choice

The alignment of all of an organization's functions to focus on the customer is called

• A) the marketing plan.
• B) customer focus.
• C) customer satisfaction measurement.
• D) a channel strategy.
• E) a product strategy.

---

Definitions:

Oxygen Depletion

A condition where oxygen levels in an environment, especially aquatic systems, significantly decrease due to factors like overpopulation of organisms or excess nutrients.

Ecological Footprint

A measure that quantifies the demand placed on Earth's natural resources by individuals or groups, indicating the extent of their impact on the environment.

Global Hectares

A unit of measurement that represents the biological productivity of an average hectare of land on Earth.

Per Capita Basis

A measurement that averages a particular figure or statistic for each individual within a given population.