When an Organization Begins to Move Customers from One Channel

question 59

True/False

When an organization begins to move customers from one channel to another, the sales force and channel partners experience the same fears as the customers.

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Definitions:

Tied Values

Occur when two or more entities in a dataset have the same value on a particular measure.

Ranks

The ordinal positions of values in a dataset, arranged in ascending or descending order.

Kruskal-Wallis Test

A nonparametric statistical test used to compare three or more independent groups of sampled data to determine if there is a difference in their medians.

Random Samples

A subset of a statistical population in which each member of the subset has an equal probability of being chosen, fundamental for unbiased statistical analysis.