With a Product-Centric Approach

question 25

Multiple Choice

With a product-centric approach,

• A) all decisions start with the customer.
• B) building long-lasting customer relationships is key.
• C) the organization focuses on new account development and market share growth.
• D) the organization is externally focused.
• E) product positioning highlights what the product can do to meet customer needs.

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Definitions:

Harry Harlow

An American psychologist known for his research on maternal separation, social isolation, and dependency needs of rhesus monkeys.

Social Experience

The process of gaining knowledge, values, customs, and behaviors through interactions with others in society.

Piaget's Theory

A theory of cognitive development that describes how children develop logical thinking and reasoning skills through four stages of development.

Cognitive Development

The mental process of growth and change in intellectual functioning, including learning, memory, problem-solving, and decision-making, throughout the lifespan.