By Insisting That All Engineers and Designers Attend at Least

question 56

Multiple Choice

By insisting that all engineers and designers attend at least one surgical procedure a year to watch how their customers used their products, the former CEO of Medtronic (a maker of surgical devices) demonstrated

• A) a focus on new product development.
• B) a focus on new account development.
• C) his commitment to market share growth.
• D) a field sales training initiative.
• E) his commitment to customer focus.

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Definitions:

Condense

To reduce something, such as a text or statement, to make it shorter, while retaining the essential information or to change the physical state of a substance from gas to liquid.

Precipitation

The process by which water in the form of rain, snow, sleet, or hail falls from the atmosphere to the Earth's surface.

Root Systems

The underground part of a plant that absorbs water and nutrients from the soil, anchors the plant, and stores food.

Mature Soil

Soil that has developed layers and characteristics through a long process of weathering and organic matter accumulation, capable of supporting plant life.