Customer Focus Is Diametrically Opposite to

question 40

Multiple Choice

Customer focus is diametrically opposite to

• A) service focus.
• B) research focus.
• C) product focus.
• D) CRM focus.
• E) technology focus.

---

Definitions:

Expectations For Maturity

The mental or societal benchmarks set for the understanding or behavior deemed appropriate or typical at a certain age.

Physically Hurts

Refers to sensations or experiences of pain that affect the body.

Relational Aggression

A form of social aggression where harm is caused through manipulation or damage to relationships.

Social Rejection

The act or experience of being deliberately excluded or disregarded by others within a social context or group.