Social Psychologists Distinguish Between Two Major Routes to Persuasion: Central

question 66

Multiple Choice

Social psychologists distinguish between two major routes to persuasion: central and peripheral. As described in the textbook, these terms are more or less interchangeable with the terms ____.

• A) systematic and heuristic processing, respectively
• B) implicit and explicit reception, respectively
• C) unelaborated and elaborated processing, respectively
• D) normative and informational persuasion, respectively

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Definitions:

Training Costs

Expenses associated with developing and delivering training programs to improve employee skills and knowledge.

Flexibility

The ability to adapt to changes, pivot strategies, or alter plans in response to new information or unexpected circumstances.

Cross-Training

A method where employees are trained to perform multiple roles or tasks outside their original job function, to enhance versatility and flexibility in operations.

Reward Systems

Mechanisms or programs designed within an organization to recognize and reward employee performance, often with the aim of motivating and retaining employees.