Scenario A

question 84

Multiple Choice

Scenario A. You and several colleagues are having a conversation while enjoying a lunch break at the office. You notice that two of the people are having trouble communicating. Andrea has told Burt the same thing three times. However, Burt appears not to understand the message. You believe this is because Burt does not let Andrea finish a sentence before jumping in and moving on in the conversation, assuming that he knows what Andrea is saying.
-In this situation,if Burt is simply thinking about other things and not paying attention,it would be an example of

• A)noise.
• B)communication displacement.
• C)filtering.
• D)one-way communication.
• E)feedback.

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Definitions:

Moro Reflex

An involuntary reflex found in newborns, which is triggered by a sudden lack of support and involves the baby spreading its arms, unspreading them, and crying, usually to embrace.

Sensory Skills

Abilities related to receiving and processing sensory information through sight, sound, touch, taste, and smell.

Stevie Wonder

An American musician, singer, songwriter, and multi-instrumentalist, noted for his contributions to Motown and his success in using music to address social issues.

Andrea Bocelli

An Italian opera singer, songwriter, and music producer known for his distinctive voice and inspiring personal story.