The Main Difference Between a Final Consumer and an Intermediate

question 83

Multiple Choice

The main difference between a final consumer and an intermediate consumer is

• A)the final consumer usually pays cash for the purchase whereas the intermediate customer uses a credit card.
• B)an intermediate consumer will utilize the purchase in order to sell their product/service to final consumers whereas a final customer use the product him/herself.
• C)final consumers purchase more (in dollar value)than do intermediate consumers.
• D)intermediate consumers are usually more flexible than final consumers.
• E)final consumers have more bargaining power than intermediate customers.

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Definitions:

Performance Evaluation Measures

Criteria or benchmarks used to assess the effectiveness and efficiency of an employee, department, or organization in achieving its goals.

Balanced Scorecard (BSC)

A strategic planning and management system used by organizations to communicate objectives, measure performance, and align business activities to the vision.

Customer Satisfaction

Refers to the degree to which a company's products or services meet or exceed customer expectations.

Rework Costs

Costs incurred to correct defective product or service before it is delivered to the customer.