Solved

Scenario C

question 27

Multiple Choice

Scenario C. As a management researcher, you are studying management behaviors and the roles that managers play. Your field work takes you to Puffy Treats, a local cream puff bakery in your university's city, to "shadow" the manager for a day. At the end of the day, there are three events that really caught your attention. First, at an early meeting with the Puffy Treats employees, the manager notified the employees of a pending lay-off. This news was met with a great deal of anxiety on the part of the employees even though the manager was as kind as she could be when delivering the news. One employee reacted very angrily and became so disruptive that the manager had to call the local police to have her escorted out of the shop. Later in the day, the manager made a call to a supplier to find out if anything "new and interesting" was going on in the bakery industry. Finally, after work, the manager left to attend an employee's wedding.
-When the manager notifies the employees of the pending layoff,which of the roles described by Mintzberg is the manager of Puffy Treats performing?

Definitions:

Microchip

A small semiconductor device containing electrical circuits, used in a wide variety of electronic equipment and devices.

Trade

The action of buying, selling, or exchanging goods and services between people, firms, or countries.

Consumer Surplus

The difference between what consumers are willing to pay for a good or service and what they actually pay.

International Trade

The exchange of goods, services, and capital among various countries and territories, crossing their international borders.