People Who Work Inside the Sales Office and Receive Orders

question 9

Multiple Choice

People who work inside the sales office and receive orders by phone,mail,or the Internet are called:

• A)field order takers.
• B)virtual order takers.
• C)virtual order getters.
• D)inside order takers.
• E)inside order getters.

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Definitions:

Psychosexual Stages

A Freudian theory that proposes five stages of psychological development (oral, anal, phallic, latency, genital) through which a child's libido focuses on different erogenous zones.

Displacement

Displacement is a defense mechanism where an individual shifts feelings from an undesirable situation or person to someone or something that is less threatening.

Regression

In psychology, a defense mechanism leading an individual to revert to an earlier stage of development in response to stress or conflict; in statistics, a method to determine the relationship between variables.

Projection

A defense mechanism where individuals attribute their unwanted feelings, impulses, or thoughts onto someone else.