Which Support Medium Should Be Employed If the Consumer Has

question 43

Multiple Choice

Which support medium should be employed if the consumer has already been provided with information about the service and now requires a directional medium?

• A)Billboards
• B)Product placements
• C)Advertising specialties
• D)In-flight advertising
• E)Yellow Pages

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Definitions:

Correcting

The act of identifying and rectifying errors or faults.

Organizational Citizenship

Behaviors by employees that are not part of their formal job requirements but help to enhance organizational functioning.

Cooperation

The act of working together towards a common goal, often involving the pooling of resources or effort.

Helpfulness

The quality of providing useful assistance or support to others, often contributing positively to a goal or task.