_____ Is a Technique to Probe into the Mind of a Customer

question 46

Multiple Choice

_____ is a technique to probe into the mind of a customer in which an individual is asked to respond to the first thing that comes to his mind when he or she is given a word or a picture.

• A)In-depth interview
• B)Delphi technique
• C)Association tests
• D)Focus groups
• E)Evoked set

---

Definitions:

Arbitration Agreement

A contract in which two or more parties agree to resolve disputes through arbitration rather than through the court system.

Dispute Resolution Rules

Guidelines established to resolve conflicts through arbitration, mediation, or other methods outside of the courtroom.

Indivisible

Unable to be divided or separated into parts without losing its essence or value, often used in legal contexts to describe contracts or obligations.

Agreement

An arrangement or contract between parties, often legally binding, outlining the terms and conditions of a mutual understanding.