By Giving Out Free Samples, Marketers Help Customers Learn About

question 205

True/False

By giving out free samples, marketers help customers learn about their products by helping them gain experience with them, which makes customers feel more comfortable.

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Definitions:

Vertical Loading

Increasing the scope of a job by adding responsibilities that are typically performed by higher-level personnel.

Horizontal Loading

The addition of new tasks at the same level of complexity and responsibility to an employee's job in order to increase job variety and interest.

Job Enrichment

Refining a job to give the employee more responsibilities, including planning and decision-making tasks, to enhance job satisfaction.

Job Design

Describes the process of assigning duties, responsibilities, and tasks to a job or position to optimize employee performance and satisfaction.