Examlex
Which of the following is not an organizational factor influencing the business buying decision process?
Fresh Air
Air from outside that is generally cleaner and not recirculated within a building, considered healthy to breathe.
Communication Skills
The ability to convey information to another effectively and efficiently, including verbal, non-verbal, written, and listening skills.
Interpersonal Skills
Skills used by a person to interact with others effectively, including communication, listening, conflict resolution, and empathy.
Assertiveness Skills
Assertiveness skills involve the ability to express one's opinions and needs in a direct, honest, and respectful manner.
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