Consistency of Product Quality Means Giving Consumers the Quality They

question 133

True/False

Consistency of product quality means giving consumers the quality they expect every time they purchase a product.

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Definitions:

Foot-In-The-Door

A persuasive technique involving making a small request in order to gain compliance with a larger request later.

Obedience

The act of following orders or directions from authority figures, often studied in psychology.

Conformity

The act of matching attitudes, beliefs, and behaviors to what is considered normal or standard in one's social or cultural group.

Compliance

The act of conforming to or following rules, standards, or another's wishes, often due to pressure or regulation.