Services Delivered Through Machinery Such as Computer Kiosks, ATMs, and Vending

question 46

Multiple Choice

Services delivered through machinery such as computer kiosks, ATMs, and vending machines can reduce the ____ that comes from increased contact with human employees.

• A)intangibility
• B)perishability
• C)heterogeneity
• D)inseparability
• E)tangibility

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Definitions:

Parent-Child Relationships

The dynamic and emotional bond between a parent and their child, influencing the child's development and socialization.

Freud's

Pertains to the theories and concepts developed by Sigmund Freud, the founder of psychoanalysis, focusing on the unconscious mind, the interpretation of dreams, and how early childhood experiences affect the adult personality.

Experimental Research

A method of research that tests a hypothesis through a controlled environment where independent variables are manipulated to observe their effect on dependent variables.

Untestable

Refers to hypotheses or theories that cannot be empirically verified or falsified through scientific experiments or observation.