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Management Skills (Scenario)
Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM) . The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM—allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation.
-If Gavin joins the management team in discussions with the union about producing the new aircraft,he will be performing the management role of ________.
Bounded Rationality
A concept suggesting that the cognitive limitations of the mind, and the finite amount of time available, limit human decision-making capabilities.
Limited Information
A situation where decision-makers do not have access to all the data or facts needed to make an informed decision.
Satisficing
A decision-making strategy that aims for a satisfactory or adequate result, rather than the optimal solution, due to constraints like time or information.
Decision-Making Process
The steps or stages involved in choosing a course of action from several alternatives, typically involving problem identification, analysis, and the selection of the best solution.
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