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Management Skills (Scenario) Gavin Clayton Is Vice-President of Product Development at Canadian Aircraft

question 1

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Management Skills (Scenario)
Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM) . The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM—allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation.
-The fact that Gavin has always maintained a good relationship with the assembly workers is evidence of which managerial skill?

Definitions:

Mesmer

Refers to Franz Mesmer, an 18th-century physician who proposed the theory of animal magnetism and is considered a precursor to modern hypnotism.

Hypnotism

A therapeutic technique aimed at inducing a trance state in an individual to increase suggestibility and facilitate psychotherapeutic interventions.

Discovered

Found or noticed something for the first time that was previously unknown or unrecognized.

Anesthesia

A state of controlled, temporary loss of sensation or awareness that is induced for medical purposes, such as during surgical procedures.