Because Rumours That Flow Along the Grapevine Can Never Be

question 42

Multiple Choice

Because rumours that flow along the grapevine can never be eliminated entirely,managers can minimize the negative consequences of rumours by ________.

• A)ignoring them completely
• B)communicating openly and honestly with employees
• C)encouraging an all-channel communication network
• D)using filtering wherever possible

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Definitions:

Socioeconomic Status

A combined measure of an individual's or family's economic and social position in relation to others, based on income, education, and occupation.

Ethnic/Racial Identity

A person's sense of belonging to a specific ethnic or racial group, including the cultural traditions, language, and heritage associated with that group.

Cultural Sensitivity

The awareness, understanding, and respect for cultural differences that allows individuals to communicate and interact effectively across cultures.

Cross-Racial

Involving or relating to people of different racial backgrounds.