If a Manager Investigates How and Why Performance Has Deviated

question 147

Multiple Choice

If a manager investigates how and why performance has deviated beyond the acceptable range of variation,and then corrects the source of the deviation,she is using ________.

• A)immediate corrective action
• B)basic corrective action
• C)concurrent control
• D)feedforward control

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Definitions:

Utilities

Basic services provided to support the functioning of households and businesses, such as water, electricity, and gas.

Education

The systematic process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits.

Health Care

Health care encompasses services provided to individuals or communities for the prevention, management, and treatment of physical and mental health conditions.

Income Maintenance

Government programs designed to ensure individuals have a basic level of income, through mechanisms like unemployment benefits, social security, or welfare programs.