What Supports Back-Office Operations and Strategic Analysis and Includes All

question 42

Multiple Choice

What supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers?

• A)Analytical CRM
• B)Operational CRM
• C)Website personalization
• D)All of these

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Definitions:

Target Market

A specific group of potential consumers at whom a company aims its products and services.

Volvo

An automotive manufacturer known for its emphasis on safety features, durability, and innovative technology in its vehicle designs.

Implementation Phase

The stage in a project or strategy where plans are put into action and executed to achieve the intended objectives.

R and D

Research and Development, a business or government activity that involves the investment of resources in gaining new knowledge and creating new products or processes.