CSFs and KPIs Are the Two Core Metrics Used Within

question 117

Multiple Choice

CSFs and KPIs are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

• A)CSFs are business strategy elements where KPIs measure the progress of the CSFs.
• B)CSFs build the business environment where KPIs explain how to build the CSFs.
• C)KPIs are used first where CSFs are applied after.
• D)KPIs promote employees on their performance where CSFs demote employees based on their performance level.

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Definitions:

Not Interchangeable

Items or concepts that cannot be substituted for one another because of distinct differences.

Group's Performance

A measure of how effectively a group works together to achieve common goals.

Standard Performance

The established or expected level of output, quality, or efficiency that employees are expected to achieve.

Self-Appraisal

An evaluation process in which an individual assesses their own performance, strengths, and areas for improvement, typically within a professional context.