Downward Communication Refers to the Flow of Information

question 32

Multiple Choice

Downward communication refers to the flow of information

• A) From the company to customers.
• B) From subordinates to supervisors.
• C) From people inside the organization to external parties.
• D) From department to department.
• E) From higher to lower organizational levels.

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Definitions:

McClelland's Model

A theory of motivation that emphasizes three primary needs influencing human motivation: the need for achievement, the need for affiliation, and the need for power.

Hygiene Factors

Elements of a job that do not increase job satisfaction but, when absent, can lead to dissatisfaction, according to Herzberg's two-factor theory.

Herzberg's Model

A theory of motivation proposing that certain factors cause job satisfaction, while a separate set of factors cause dissatisfaction.

Extrinsic Factors

External elements or influences that affect an individual's performance, motivation, or satisfaction, such as rewards or environmental conditions.