At the Restaurant Where Kelly Works, the Manager Has the Responsibility

question 124

Multiple Choice

At the restaurant where Kelly works, the manager has the responsibility of scheduling workers and assigning projects during each shift. Employees that have performed poorly on her shifts tend to get scheduled for the unpopular weekend shifts and the worst shift duties. This manager seems to use a high degree of

• A) Legitimate power.
• B) Negative power.
• C) Coercive power.
• D) Referent power.
• E) Expert power

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Definitions:

Sociocultural Theorist

An expert in a field that studies how society and culture influence human behavior and development.

Behavior-Focused

An approach that emphasizes modifying observable and measurable behaviors as a method to address psychological issues.

Humanistic-Existential

An approach in psychology that emphasizes the individual's inherent value and the importance of personal growth and understanding one's existence.

Positive Psychology

The study and enhancement of positive feelings, traits, and abilities.