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Firms can create a competitive advantage when human resources are
Helping
The act of providing support or assistance to others, often aimed at improving a situation or resolving a problem.
Conscientiousness
A personality trait characterized by diligence, carefulness, thoroughness, self-discipline, and the desire to perform a task well.
Courtesy
The demonstration of politeness, respect, and consideration for others.
Turnover
The rate at which employees leave an organization and are replaced by new employees, affecting the stability and continuity of the business.
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