Which of the Following Statements Best Describes Management in a High-Involvement

question 16

Multiple Choice

Which of the following statements best describes management in a high-involvement organization?

• A) Top management decides the direction in which the business is heading.
• B) The leader defers to the board of directors for all decisions.
• C) Task forces and study groups are not generally used because they are seen as a waste of precious time.
• D) Benchmarking is avoided.
• E) The organizational form is a flat, decentralized structure build around a customer, good, or service.

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Definitions:

Demographic Segmentation

The process of dividing a market into segments based on demographic factors such as age, gender, income, education, and ethnicity to better target marketing efforts.

Lifestyle

A way of life or style of living that reflects the attitudes and values of a person or group.

Segmentation Bases

Criteria used to divide a market into discrete customer groups based on shared characteristics.

Segmentation Bases

Criteria used to classify and divide a overall market into smaller, more homogenous groups based on shared characteristics such as demographics, psychographics, or behavior.