When Predicting the Costs for Her Company, Margarita Is Engaging

question 1

Multiple Choice

When predicting the costs for her company, Margarita is engaging in

• A) Forecasting.
• B) Competitive intelligence.
• C) Environmental scanning.
• D) Benchmarking.
• E) Scenario development.

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Definitions:

Keep The Peace

Efforts or actions taken to maintain order and prevent conflict in a group or area.

Crucial Conversation

A discussion between two or more people where the stakes are high, opinions differ, and emotions run strong.

"I" Statements

A communication technique used to express one's feelings or needs in a non-confrontational manner, focusing on the speaker's perspective.

Accommodating Style

A conflict resolution approach where one party willingly meets the needs of the other while neglecting their own concerns.