When Bethany Hoyt, Manager of First Step Telemarketing, Realized That

question 60

Multiple Choice

When Bethany Hoyt, manager of First Step Telemarketing, realized that her plan to increase sales levels among associates was not producing the desired results, she took quick action to make necessary adjustments. Bethany was performing the management function of

• A) Planning.
• B) Organizing.
• C) Leading.
• D) Controlling.
• E) Communicating.

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Definitions:

MPS

The marginal propensity to save, indicating the proportion of additional income that a household saves rather than spends on consumer goods.

C

In economic formulas, "C" typically represents consumption spending by households.

Consumers

Individuals or households that purchase goods and services for personal use.

Services

Intangible products such as healthcare, education, and financial advising that are consumed at the point of delivery and do not result in ownership of physical goods.