Emotional Intelligence Involves the Skills of Understanding Yourself, Managing Yourself

question 61

True/False

Emotional intelligence involves the skills of understanding yourself, managing yourself, and dealing effectively with others.

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Definitions:

Two-factor Theory

A psychological theory proposed by Herzberg that distinguishes between factors that cause job satisfaction (motivators) and those that cause dissatisfaction (hygiene factors) at work.

Motivator Factors

Elements in a work environment that increase job satisfaction and motivate employees to perform better.

Hygiene Factors

Factors related to the work environment that can lead to dissatisfaction if absent, but do not necessarily motivate if present, according to Herzberg's motivation-hygiene theory.

Job Enrichment

The process of making a job more rewarding, fulfilling, and satisfying by adding more meaningful tasks and duties.