Naomi and Yolanda Have Always Focused on Being Efficient Managers

question 43

Multiple Choice

Naomi and Yolanda have always focused on being efficient managers. What is the best advice you should give them, given the quick success they have had with Naturally Yours and the information provided in the scenario?

• A) Efficiency is the only key to their continued success.
• B) Now it is time for them to consider only effectiveness, since they clearly have efficiency under control and this is not likely to change in the future.
• C) To continue their success they should maintain a clear focus on both effectiveness and efficiency, especially while their company is experiencing such a high growth in sales.
• D) Now would be the perfect time to buy beautiful homes for their families since they have earned it.
• E) As the top-level managers, the best action plan for them is to carefully design the new items to ensure that these items are well accepted by the target consumers.

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Definitions:

Organizational

Pertaining to the structure and functioning of an organization, including its processes, policies, and procedures.

Engaged People

Individuals who are fully absorbed by and enthusiastic about their work and so take positive action to further the organization’s reputation and interests.

Work Performance

The effectiveness and efficiency with which an individual or group accomplishes tasks and goals in a job setting.

Absenteeism

The frequent absence from work or other commitments without good reason, often used as an indicator of employee disengagement or dissatisfaction.