Bankruptcy Generally Occurs When Companies Recognize a Disconnection to Their

question 121

True/False

Bankruptcy generally occurs when companies recognize a disconnection to their intended strategy as a result of disruptions which have occurred either internally or from the external marketplace.

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Definitions:

Customer Relationship Management

A strategy for managing an organization's relationships and interactions with customers and potential customers.

Customer Preferences

Refers to the desires, tastes, or inclinations that customers have regarding products or services, which can influence their buying behavior.

Internal Customers

Employees or departments within an organization that rely on others within the same organization for products, services, or information.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making small, incremental improvements over time, rather than through big, radical changes.