Gordon Bethune, the Chief Executive Officer of Continental Airlines, Changed

question 17

Multiple Choice

Gordon Bethune, the chief executive officer of Continental Airlines, changed the core metric used by the airline to _____.

• A) off-time performance
• B) fuel costs
• C) amount of beverage consumed
• D) on-time performance

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Definitions:

Validity

The extent to which a concept, conclusion, or measurement is well-founded and likely accurately reflects the real world.

Operational Terms

Specifically defined terminology used to ensure clear understanding and consistency within a particular context or study.

Goal Selection

The process of identifying specific, measurable, achievable, relevant, and time-bound objectives that one intends to accomplish.

Feasibility

The practicality or likelihood that something can be accomplished or achieved successfully.