According to Jeffrey Pfeffer and Robert Sutton, Which of the Following

question 11

Multiple Choice

According to Jeffrey Pfeffer and Robert Sutton, which of the following is one of the four steps to be taken by change managers in order to ensure fast and effective change?

• A) Ensuring staff satisfaction with the status quo of an organization
• B) Focusing on whom to blame for a management mess
• C) Engaging in relentless communication in order to direct staff
• D) Refraining from communicating the monetary uncertainties involved in the change to staff

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Definitions:

Sternum

A long, flat bone located in the center of the chest, connecting to the ribs via cartilage, forming the front part of the rib cage.

Basal Cell

A type of cell found in the lowest layer of the epidermis, involved in the production of new skin cells.

Squamous Cell

A flat, scale-like epithelial cell found in the tissue that forms the surface of the skin, lining of the hollow organs of the body, and passages of the respiratory and digestive tracts.