According to Jeffrey Pfeffer and Robert Sutton, Which of the Following

question 11

Multiple Choice

According to Jeffrey Pfeffer and Robert Sutton, which of the following is one of the four steps to be taken by change managers in order to ensure fast and effective change?

• A) Ensuring staff satisfaction with the status quo of an organization
• B) Focusing on whom to blame for a management mess
• C) Engaging in relentless communication in order to direct staff
• D) Refraining from communicating the monetary uncertainties involved in the change to staff

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Definitions:

Total Profits

The final financial gain from a business operation after subtracting all expenses, taxes, and costs from total revenues.

Firm

A business organization, such as a corporation or partnership, engaged in commercial, industrial, or professional activities.

Accounting Profits

The net income for a company calculated by subtracting total expenses from total revenues, according to standard accounting practices.

Economic Profits

The gap between a company's overall income and its combined explicit and implicit expenses.