The _____ Is an Assumption That Planned, Intended Change Is

question 21

Multiple Choice

The _____ is an assumption that planned, intended change is necessary in order to disrupt the forces that contribute to a lack of change in an organization so that there is a lag between environmental change and organizational adaptation.

• A) assumption of inertia
• B) assumption that a standard change program is needed
• C) assumption of animation
• D) assumption of unfreezing

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Definitions:

Order Fulfillment Department

A functional area within a business that manages the process of receiving, processing, and delivering orders to customers.

Tech Support Department

A division within a company that assists customers with technical problems or issues related to their products or services.

Customer Cost Analysis

A financial assessment to determine the cost associated with acquiring, serving, and retaining a customer, helping businesses understand the value of customer relationships.

Time-Driven Activity-Based Costing

A costing method that assigns costs to products based on the estimated time required for activities, improving accuracy over traditional ABC by using time as a key cost driver.