What Did Cupach and Spitzberg Describe as a Repeated Non-Threatening

question 32

Multiple Choice

What did Cupach and Spitzberg describe as a repeated non-threatening invasion of a person's privacy by an acquaintance who desires or assumes a close relationship?

• A)obsessive relational intrusion
• B)stalking
• C)surveillance behaviors
• D)obsessive-compulsive stalking

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Definitions:

Upselling

A sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.

Analytical CRM

A type of Customer Relationship Management (CRM) focused on capturing, interpreting, and analyzing customer data to improve decision-making and customer relationships.

Customer Behavior

The study of how individual customers, groups or organizations select, buy, use, and dispose of goods, services, ideas, or experiences.

BI

Business Intelligence, the strategies and technologies used by enterprises for data analysis of business information.