Implementing Solutions to Problems Involves People and Change

question 6

Multiple Choice

Implementing solutions to problems involves people and change. Which of the following is a suggested approach to effectively implement solutions?

• A) Decision-making authority centralized to those who have specialized training in decision making.
• B) Involve anyone affected by the decision in all steps of the problem-solving process.
• C) Making decisions according to majority vote.
• D) More skillful communication of management decisions.

---

Definitions:

Activity Variance

The difference between the actual cost incurred for an activity and the expected cost, based on the budgeted or standard amount.

Direct Labor

The wages paid to workers who are directly involved in the production of goods or the provision of services.

Units

Units typically refer to the individual items or quantities of a product or service produced or sold by a business.

Activity Variance

The difference between what was planned in terms of activity levels or costs and what was actually achieved.