Exhibit 13.1 The Following Questions Are Based on the Output Below

question 30

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-An arrival process is memoryless if

• A) the time until the next arrival depends on the time elapsed since the last arrival.
• B) the time until the next arrival is based on the time elapsed since the last arrival.
• C) the time until the next arrival does not depend on the time elapsed since the last arrival.
• D) the time until the next arrival is based on the arrival rate.

---

Definitions:

Recognition

The process through which an entity is identified or acknowledged for what it is based on certain characteristics or by comparison with known entities.

State Finals

The ultimate or final competition or exam at the state level in various contexts such as sports, academics, or other competitive fields.

Self-actualization

Fulfilling one's inherent capabilities and talents, perceived as an essential aspiration or imperative present in everybody.

Maslow's Hierarchy

A theory in psychology proposed by Abraham Maslow, suggesting that people are motivated to fulfill basic needs before moving on to other needs, culminating in self-actualization.