Exhibit 13.1 The Following Questions Are Based on the Output Below

question 89

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Which of the following is the typical operating characteristic for average time a unit spends waiting for service?

• A) W
• B) W_q
• C) L
• D) L_q

---

Definitions:

Ethology

The scientific study of animal behavior, often with a focus on behavior under natural conditions, and the understanding of behavior from an evolutionary perspective.

Biologically-Oriented

A perspective or approach that focuses on the biological or genetic factors in the study of organisms or behaviors.

Development

The process of growth or progression through a series of progressive changes, typically from a simpler to a more complex or better state.

Mesosystem

The interlocking settings that influence the child, such as the interaction of the school and the larger community when children are taken on field trips.