Exhibit 12.5 The Following Questions Use the Information Below

question 84

Multiple Choice

Exhibit 12.5
The following questions use the information below.
The owner of Sal's Italian Restaurant wants to study the growth of his business using simulation. He is interested in simulating the number of customers and the amount ordered by customers each month. He currently serves 1000 customers per month and feels this can vary uniformly between a decrease of as much as 5% and an increase of up to 9%. The bill for each customer is a normally distributed random variable with a mean of $20 and a standard deviation of $5. The average order has been increasing steadily over the years and the owner expects the mean order will increase by 2% per month. You have created the following spreadsheet to simulate the problem.
-The standardized queuing system notation such as M/M/1 or M/G/2 is referred to as

• A) Kendall notation.
• B) Erlang notation.
• C) Poisson notation.
• D) Queuing notation.

---

Definitions:

Collective Bargaining

A process of negotiation between employees, through their representatives, and employers on the terms of employment, including wages, hours, and working conditions.

Arbitrator

A neutral third party chosen to resolve disputes between parties, who makes decisions that are usually binding.

Fact-finding

The process of gathering facts through research or investigation, often used in disputes to establish an objective basis for negotiations or decisions.

Concessions

Compromises or adjustments made by one party in a negotiation, typically involving the relinquishment of certain demands or conditions to reach an agreement.