Exhibit 13.1 The Following Questions Are Based on the Output Below

question 25

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-A store is considering adding a second clerk. The customer arrival rate at this new server will be

• A) twice the old rate.
• B) half the old rate.
• C) the same as the old rate.
• D) unpredictable.

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Definitions:

Stomach Ulcers

Open sores that develop on the lining of the stomach due to damage caused by stomach acid or infection, often leading to pain and discomfort.

Respiratory Infection

An infection of the respiratory system, including the lungs, throat, airways, and sinuses, often caused by viruses or bacteria.

Lymphocytes

A type of white blood cell involved in the body's immune response, including T cells, B cells, and NK cells.

Norepinephrine

A neurotransmitter and hormone involved in the body’s fight or flight response, affecting attention, responses to stress, and heart rate.