Exhibit 13.1 The Following Questions Are Based on the Output Below

question 25

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-A store is considering adding a second clerk. The customer arrival rate at this new server will be

• A) twice the old rate.
• B) half the old rate.
• C) the same as the old rate.
• D) unpredictable.

---

Definitions:

Opportunity Cost

Foregoing the prospective advantages from various other alternatives by making a single selection.

Opportunity Cost

The expense related to overlooking the next in line preferable option in the course of decision-making.

Opportunity Cost

The cost of forgoing the next best alternative when making a decision, effectively representing the benefits you miss out on choosing one option over another.

Inefficient Outcome

A result or situation in which resources are not utilized in the best possible manner, leading to potential wastage or loss.