Exhibit 13.2 The Following Questions Refer to the Information and Output Below

question 63

Short Answer

Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-Customers arrive at a store randomly, following a Poisson distribution at an average rate of 90 per hour. How many customers arrive per minute, on average?

Understand the functionalities of transportation management systems (TMS) in carrier selection.

Understand the strategic purpose behind routing guides in transportation logistics.

Understand and identify different behavior modification techniques.

Comprehend the concept of group-oriented contingencies and their application.

---

Definitions:

Multisource Feedback

An evaluative process where employees receive performance feedback from multiple sources, including supervisors, peers, subordinates, and sometimes clients.

Self-development

The process by which an individual takes initiative to improve their skills, knowledge, and competencies for personal and professional growth.

Diagnosing Learning Needs

Involves identifying gaps in knowledge, skills, and attitudes to tailor educational programs or interventions effectively.

Self-help Techniques

Strategies and practices individuals can employ on their own to overcome challenges, improve well-being, or achieve personal goals.