Exhibit 13.2 The Following Questions Refer to the Information and Output Below

question 17

Short Answer

Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-A grocery clerk can serve 20 customers per hour on average and the service time follows an exponential distribution. What is the expected service time per customer?

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Definitions:

Phi Phenomenon

An optical illusion where stationary objects shown in rapid succession, such as flashing lights, appear to be in motion.

Manifest Content

In psychoanalytic theory, the actual literal content and storyline of a dream as remembered by the individual.

Activation-Synthesis Theory

A theory suggesting that dreams are the result of the cerebral cortex interpreting random signals from the brainstem during REM sleep.

Neurocognitive Theory

A theory that explains cognition and behavior in terms of brain function, encompassing how neural mechanisms relate to cognitive processes.