Exhibit 13.7 The Following Questions Refer to the Information and Output Below

question 4

Short Answer

Exhibit 13.7
The following questions refer to the information and output below.
A tax accountant has found that the time to serve a customer has a mean of 30 minutes (or 0.5 hours) and a standard deviation of 6 minutes (or 0.1 hours). Customer arrivals follow a Poisson distribution with an average of 60 minutes between arrivals. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.7. Based on this report what is the average number of customers waiting to be helped?

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Definitions:

Current Circumstances

The existing situation, conditions, or context at the present moment.

Human Condition

Refers to the range of key experiences, emotions, and challenges that define human existence and encompass aspects such as birth, growth, emotionality, aspiration, conflict, and mortality.

Preoccupation

The state of being absorbed or engrossed in thoughts or concerns, often leading to a lack of awareness of one’s surroundings or the task at hand.

Tangible Rewards

Physical or material incentives given to individuals as acknowledgment of their effort or achievements.