Exhibit 13.2 The Following Questions Refer to the Information and Output Below

question 43

Short Answer

Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.2. Based on this report what is the average waiting time before the barber begins a customer's haircut?

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Definitions:

Task

A piece of work to be done or undertaken.

Mission Statement

A formal summary of the aims and values of a company, organization, or individual, often guiding its decisions and directions.

Productivity

The effectiveness of productive effort, often measured in terms of the rate of output per unit of input.

Daily Work

Routine tasks or activities that a person engages in as part of their occupation or job responsibilities.