Frieda,who Reports to Shauna,questions the Overtime Schedule for the Weekend

question 1

Multiple Choice

Frieda,who reports to Shauna,questions the overtime schedule for the weekend.At the end of the discussion,Frieda says,"OK.I'll do it.Thanks for the opportunity to meet the head office representative that recommended you for promotion.You know,I want to be just like you! If I can follow in your career steps here,I'll be happy to work every weekend." Which part of Shauna's power base did Frieda acknowledge?

• A)Expert
• B)Influence
• C)Coercive
• D)Legitimate
• E)Referent

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Definitions:

Customer Benefit Plan

A strategy or program designed to provide advantages or positive outcomes to customers, enhancing satisfaction and loyalty.

Sales Presentation

A sales presentation is a pitch or demonstration provided by a salesperson to a prospect, highlighting the features, benefits, and value of a product or service to persuade the prospect to make a purchase.

Marketing Plan

A comprehensive document outlining a company's marketing strategy, including advertising, target markets, and sales tactics for a specific time period.

Smart

Referring to devices, systems, or solutions that use advanced computing, connectivity, and automation to perform tasks efficiently.