Roger's Sales Suggestion Box Usually Contains at Least Three Requests

question 35

Multiple Choice

Roger's sales suggestion box usually contains at least three requests to move staff meetings from Monday morning to any other time.Monday afternoon is the usual preference.Roger told his sales staff,"If we exceed quota this month by 10 percent,we will move staff meetings from Monday morning to Monday afternoons." What behavior modification strategy did Roger use?

• A)Punishment
• B)Positive reinforcement
• C)Negative reinforcement
• D)Extinction
• E)Alternate affirmation

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