Bernie Sergesteketter and Harry Roberts Have Devised a Tool for Self-Management

question 14

Multiple Choice

Bernie Sergesteketter and Harry Roberts have devised a tool for self-management called the personal quality checklist.Which of the following steps of this approach is the hardest to do?

• A)Creating your action plan
• B)Tallying your daily defects
• C)Reviewing your tallies
• D)Drawing up a checklist of standards
• E)Reviewing your action plan

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Definitions:

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The act of giving up one thing (money,credit, labor, goods) in return for something else (goods, services, or ideas).

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Material that has undergone a manufacturing process to change its properties or form for specific uses.