Which of the Following Operational CRM Technologies Does the Sales

question 8

Multiple Choice

Which of the following operational CRM technologies does the sales department typically use?

• A) Campaign management, contact management, opportunity management
• B) Sales management, contact management, contact centre
• C) Sales management, call scripting, opportunity management
• D) Sales management, contact management, opportunity management

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Definitions:

SAT Preparation Courses

Educational programs designed to help students improve their skills and scores on the SAT, a standardized test widely used for college admissions in the United States.

Racially Segregated

A form of separation of people into racial or other ethnic groups in daily life, whether by law or social practice.

Equalizing Opportunities

Refers to the process or actions taken to ensure that all individuals have the same chance to access resources and achieve their potential, regardless of their background or circumstance.

Mortality Rate

The frequency of occurrence of death in a defined population during a specific time period.