The Three Phases of CRM Include (1) Reporting, (2) ____________

question 4

Short Answer

The three phases of CRM include (1) reporting, (2) ____________, and (3) predicting.

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Definitions:

Terminal Value

In finance, the terminal value estimates a business's worth at the end of all forecasted cash flows, typically beyond a five-year projection.

Market Potential

The total demand for a product or service within a market at a given time, assuming full marketing activities.

Covariance

A statistical measure that indicates the extent to which two variables change together; if positive, the variables move in the same direction, and if negative, they move in opposite directions.

Two Assets

Refers to any pair of financial instruments or physical goods that a company or individual holds, often for the purpose of investment or diversification.